statistics and computer science classes while completing his Masters in Business Administration (MBA) at the University of Tennessee, Mr. Jackson
managed service software and support for Knoxville's two store ComputerLand retail franchise after graduation.
Later hired by Martin Marietta Energy Systems, he co-designed and
implemented an innovative in-house personal computer support center now
supporting over 7,000 personal computers housed at the U.S. Department
of Energy's national security facilities in Oak Ridge, Tennessee,
including the Oak Ridge National Lab, the Y-12 nuclear weapons facility and the
K-25 Gaseous Diffusion plant.
Jackson founded Growth Technologies, Inc. - a diversified computer
support services firm - in 1984 and was its President and CEO until
selling the firm to a consortium of its employees and investors in late
1993. Growth Technologies, Inc. - renamed PC Engineering after the sale
- provides computer database and data communication support for clients
nationwide, including Dupont, the U.S.
Environmental Protection Agency (EPA), Sears, and United Technologies
Director of Administrative Systems for the Division of Outreach and
Continuing Education at the University of Tennessee at Knoxville, Mr.
Jackson supervised Marketing, Telemedia and Information
Services Units focusing on support of the Vice Chancellor for Academic Affairs
and the University's outreach missions. During that time, Mr. Jackson
participated in technical and financial planning for the University of
Tennessee's regional two way video interactive education system and was
the system architect of the Division's statewide data network.
in 1999, Mr. Jackson became Assistant Dean for Technology and
Development for the University of Tennessee, Knoxville’s new University
Outreach and Continuing Education Division. Supervising 45+ staff, Mr.
Jackson was responsible for academic program development and
deployment, comprehensive student services, and technology
infrastructure for both intranet and internet uses including advanced
computing, digital video production, and customer logistics provide
nationally ranked web services and technical customer support. He was
also Director of Distance Education for the Knoxville campus,
coordinating 270+ at-distance credit and non-credit courses with 5,700
learner registrations annually.
Jackson taught in UT’s Executive MBA programs from 1998 to 2002 in both
face-to-face and on-line delivery modes and participated in
technological and curricular design for distance education activities
for the UT Colleges of Business Administration and Engineering.
of a nationally competitive 2001 Dell Computer STAR grant, Mr. Jackson
studied advanced learning management systems and their future role in
collaborative partnerships between universities, government, and
Fall of 2002, Mr. Jackson accepted a new position as Vice President of
Systems and Technology with Sedgwick
Claims Management Services headquartered in Memphis, Tennessee.
Sedgwick's Information Technology unit has 475 colleagues in 130+
offices nationwide with major development facilities in Memphis, TN,
Dublin Ohio, Oakland, California and Calabasas, California.
to Senior Vice President in January, 2004, to Deputy Chief Information
Officer (Deputy CIO) in 2007, and to Chief Information Security Officer
in 2014, his responsibilities have included Sedgwick's claims
management application development, IT Security, and privacy/audit
compliance teams. Mr. Jackson has been contract officer for Sedgwick's
large, multiyear Infrastructure Services contract with Fidelity
Information Services. He is a member of the Company's senior leadership
making his home in Knoxville, TN, Mr. Jackson continues to consult for
technology firms, educational institutions and is involved in a
web-based entrepreneurial startup.