Robert H. (Bob) Jackson, Jr.
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Short Biographical Overview of Robert H. Jackson, Jr.

Short Vitae

Robert H. (Bob) Jackson, Jr.

While completing a Masters in Business Administration, Robert Jackson taught statistics and computer science classes as a graduate teaching assistant at the University of Tennessee.  After graduation, he managed software and hardware support services for Knoxville’s two store ComputerLand franchise, supervising electronics and software technical specialists.  Later hired by Martin Marietta at the Oak Ridge National Lab, Mr. Jackson co-designed one of the nation’s first comprehensive in-house computer support centers for the Department of Energy, eventually supporting over 8,000 computer workstations.

In 1984,  Mr. Jackson founded Growth Technologies, Inc. - a diversified computer services firm - and was its president and CEO while serving clients including Dupont, the Federal Environmental Protection Agency, Sears and United Technologies with local area network designs and multi-user relational database analysis and implementation.  In 1993, he returned to the University of Tennessee as Director of Administrative Systems - supervising its Computer, Telemedia and Marketing departments and assisting the Dean of Continuing Education and the Provost for the Knoxville campus with financial, technical and strategic planning. 

In 1999, Mr. Jackson was promoted to Assistant Dean for Technology and Development and Director of Distance Education for the Knoxville campus, supervising a 40+ member staff in electronic credit and non-credit delivery programs and UT's 75 year old Correspondence School. Responsible for off-campus academic program delivery, his faculty services, computing, digital video production, and customer logistics units coordinated 278 at-distance credit and non-credit courses to 5,700 learners annually. He also taught in UT’s Executive MBA program and was the system architect of UT Outreach's wide area network of computer and videoconferencing locations. Recipient of a Dell Computer Corporation STAR grant to study advanced learning management systems and their future role in collaborative partnerships between universities, government, and private industry, he also consulted for technology firms in the Southeast.

In Fall of 2002, he joined Sedgwick Claims Management Services, Inc., headquartered in Memphis Tennessee, as Vice President and Deputy IT Director. Promoted to Senior Vice President in January, 2004 and to Deputy Chief Information Officer (Deputy CIO) in 2007, his responsibilities include Sedgwick's data warehouse, claims management application development, privacy/audit compliance and support teams. Mr. Jackson is also contract officer for Sedgwick's large, multiyear Infrastructure Services contract with Fidelity Information Services and is a member of the Company's senior leadership team.

Full Professional Resume Available
A complete resume for Mr. Jackson is available via the RESUME link on this web site.